CUSTOMER CARE

AirClimber Customer Service:
Customer service hours Mon. - Fri. - 8:00 am - 9:00 pm Eastern Standard Time
Customer service hours Sat. and Sun. - 9:00 am - 5:00 pm Eastern Standard Time
Phone: (973) 287-5172

For further assistance in spanish call : (973) 287-5172
Para ayuda in español llame al : (973) 287-5172

To check the status of your order 24 hours per day, seven days per week,
simply click on www.customerstatus.com

For your convenience, we've added the Air Climber English & Spanish Owner's Manual.
Simply click the icon to download.

English Manual	Spanish Manual

AIR CLIMBER LIMITED LIFETIME / 60 DAY WARRANTY

The manufacturer warrants that your Air Climber is free of defects in materials and workmanship and will, at its option, repair or replace any defective Air Climber that is returned. The two bellows (which together constitute the “Air Powered Technology”) are warranted for as long as the original purchaser owns the AirClimber, while and all other parts are warranted for 60 days from the original date of purchase. This warranty is valid only in accordance with the conditions set forth below:

1. Normal wear and tear are not covered by this warranty. This warranty applies to consumer use only, and is void when the product is used in a commercial or institutional setting.

2. The warranty extends only to the original consumer purchaser and is not transferable. In addition, proof of purchase must be demonstrated. This warranty is void if the product has been subject to accident, misuse, abuse, improper maintenance or repair, or unauthorized modification.

3. This limited warranty is the only written or express warranty given by the manufacturer. Any implied warranties on the product (including but not limited to any implied warranties of the merchantability of fitness for a particular purpose) are limited in duration to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

4. Repair or replacement of the product (or, if repair or replacement is not feasible, a refund of the purchase price) is the exclusive remedy of the consumer under this warranty. The manufacturer shall not be liable for any incidental or consequential damages for breach of this warranty or any implied warranty on this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

5. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.


Procedure for Warranty Repairs or Replacement

If warranty service is necessary, the original purchaser must pack the product securely and send it postage paid with a description of the defect, proof of purchase, and a check or money order for $24.99 to cover return postage and handling to the following address:
Air Climber, P.O. Box 3007, Wallingford, CT 06492.

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To View Click on Limited Lifetime / 60-Day Warranty

60-DAY MONEY BACK GUARANTEE

If for any reason you are not satisfied with your Air Climber, simply return your entire product within 60 days, including any and all accessories, directly to us at the address listed below. Following the receipt of a properly returned complete product, we will refund the full purchase price, less shipping and handling. Please include proof of purchase and your mailing address. For warranty service, please refer to the Air Climber Limited Lifetime Warranty included with your product.

Air Climber • P. O. Box 3007 • Wallingford, CT 06492